How to Report Issues

Encountered a bug, exploit, or need assistance? Please use one of the following channels—providing clear, detailed information helps us resolve your issue quickly.

1. In‑Game Ticket System

Command: /ticket
Include:
- Title: Brief summary (e.g. “Can’t enter Gold Room”)
- Description: Step‑by‑step reproduction
- Logs/Screenshots: Use /savechat then attach images
Response Goal: Acknowledge within 24 hrs, critical fixes within 72 hrs

2. Discord Support

Channel: #support on our official Discord
Tag: @Support GM for urgent issues
Include:
- Short summary
- Character name, map/location, and timestamp
- Attach screenshots, video clips, or error logs

3. Forum Bug Reports

Board: “Bug Reports” section on our website forum
Thread Format:
1. Subject: [Bug] [Map] Short description
2. Body:
  - Steps to reproduce
  - Expected vs. actual behavior
  - Client version & custom settings
  - Attachments: screenshots, logs, video links
Follow‑up: Forum staff will escalate confirmed bugs to the dev team

4. Emergency Contact

For account‑compromise or security exploits, email @@@ with URGENT in the subject line.

Thank you for your help in keeping Ferocity RO Midrate stable, fair, and fun!